Trusted Business Resources

LeadingAge is curating offers from businesses wanting to help member get through the coronavirus crisis. Following are the available offers. Please check back regularly as resources will be added as received.

Architecture and Building Products:

SFCS Architects

Roanoke, VA/Charlotte, NC / Philadelphia, PA/ Louisville, KY

SFCS is offering best design practices and precautionary measures to help make senior living communities safer as the industry responds to COVID-19. The white paper can be found here.


Dormakaba is offering touch-free & antimicrobial door hardware/levers which helps to reduce the spread of germs. Contact to redeem offer.

Communication Services & Systems/Crisis Management:

Independa, Inc

Independa offers TV-based remote engagement including video chat, pictures, messages, live broadcasts, videos, music, menus, calendars, etc. at 33% discount. Unlimited, free access for staff, family and friends via mobile app / browser. Email or call 858.367.0878 to redeem offer.


Medtelligent is offering its Family Engagement Tools for free as physical distancing continues in assisted living communities. Engage families while “no visitor” policies remain in place to slow the spread of coronavirus. Email Trisha Cole at to redeem offer.

Candoo Tech

Candoo Tech is providing remote tech support and lessons to help senior living community residents learn how to use basic iPad technology and iPhone 101, how to access doctor's portals, use FaceTime, and more. Candoo Tech also helps to set up devices remotely, and can be sent into communities who are ready to go with lessons for new users. Email or call 917-821-5548 to redeem offer.


K4Connect provides technology solutions for older adults and individuals living with disabilities and is offering its flagship K4Community solution to any community at no-cost through July 1, including the resident and family applications. K4Community allows staff to communicate with residents and family alike and includes such features as a Community Social Feed, Notices, Resident Directory and more. The company is also offering a collection of other discounted capabilities including Community Information Hotlines, Digital Signage, and TV Insertion, all of which are available via remote installation with 24/7 free support. For information, email

Soundmind Intelligence, Inc.

Soundmind is a NYC-based startup that provides voice-activated assistants like Alexa to senior living communities throughout the country. As a result of the COVID-19 outbreak, we’re waiving fees and fast-tracking our services to help residents stay connected and engaged during periods of isolation, as well as assist understaffed facilities in streamlining their operations. There’s no commitment to try, and you can be set up for service in as little as 72 hours. Learn more and contact Eram Azeez at


Cubigo’s fully integrated platform is providing its communication and information-sharing capabilities free of cost during this time. This enables residents, families, and staff to retain meaningful connections while fighting isolationism by facilitating remote activity engagement and easy communication. It also keeps everyone current on important information and news updates. Implementation is easy and fully remote in just three days. Email or call (919) 437-2078.

OneClickChat, a video chat platform known for its ease of use and accessibility, is offering its products free of charge till June 1. Amid cancellations of nearly all in-person events, it’s more important than ever for organizations to find virtual ways to engage and support their communities—especially those that serve populations at risk for social isolation. We can help. Email


LifeLoop a staff, resident and family engagement platform, is offering its complete communication platform for free. The LifeLoop communication platform include a family and resident app and also gives communities the opportunity to send out mass broadcast announcements, messages and more that can be received in-app or via text/email. Contact Nick Nemer at or (402) 850-6398.

Third Eye Health - Nationwide

The nations largest post-acute telehealth network Offering Telehealth with Rapid Deployment Protocol and discounted installation and subscription rates. Contact Adam Hochstetler at or (781) 825-3247.

Eldermark Software

Eldermark Software is a health technology solution for the senior care industry. Eldermark Software is offering an application to provide solutions around remote communications capacity and telemedicine–to aid in the COVID-19 management we are offering it free for up to 90 days. Contact Greg Robertson at or call (952) 314-1644.

Status Solutions 

Status Solutions provides innovative situational awareness solutions. Status Solutions is offering web-based its communication and engagement platform for senior living communities to assist with communication during the Coronavirus crisis. Contact Amy Jeffs at or call (866) 846-7272, Option 1, or click here.

HealthSignals, LLC 

HealthSignals provides Wi-Fi, Cellular Boost and VOIP Solutions for all LTC Campuses. HealthSignals is offering a 17% discount to our Medical Grade Wi-Fi(r) as a Service platform to any community that signs up now (during this crisis).  Rates will drop from $30/month/resident to $25 for any agreement made between through July 30, 2020. Contact Bruce Weintraub at or Jaimmy Chun at, or call (610) 337-1333.

CareMerge, LLC

Caremerge offers a communication and care coordination solution that connects staff, outside clinicians and family. CareMerge is offering its Broadcast Communication tool for free to current clients. New clients can receive 6 months free of the Family Communication solution. Contact Josh Studzinski at or call (888) 996-6993.

CDW Healthcare

CDW Healthcare Shares Resources on the CMP COVID-19 Communicative Technology Grant. Contact Jessica Longly at or by phone at 224-360-9402.

Hennes Communications

Hennes Communications is one of the few firms in North America focused exclusively on crisis management and communications. From COVID-19, sexual misconduct and labor issues to sensitive mergers and acquisitions, issues related to star ratings, care and regulatory oversight, our entire practice is dedicated to working with C-level executives, their communication leaders and attorneys to prepare for, respond to and resolve crisis situations quickly and effectively. We are staffed 24/7/365 exclusively by senior-level crisis consultants. Offering a 10% discount on services to all LeadingAge Members using the discount code LACOVID-19. Click here or call 216-321-7774.

Ivy Marketing

Ivy Marketing is a boutique public relations and marketing agency serving senior housing and services. Ivy Marketing has reduced all costs by 25% for assistance with hosting communications with stakeholders online but outside of your marketing website, creating press statements, monitoring and responding to social media reviews and comments, and writing positive and “hero” stories about your community to help dilute negative press. Contact Deb Sheridan at or (630) 267-3900

Disaster Planning/Management:

Hytropy Disaster Management

Hytropy Disaster Management is providing a FREE Basic COVID-19 plan which can be shared with  staff and residents on its mobile app. Email or call 800-914-7634 x2 to redeem offer.


HJ Sims, Rockville, MD

To help organizations understand the Main Street Lending Program, along with recent updates put forth on the CARES Act and EIDL Program, HJ Sims is providing the following summary:

  • An overview and summary of the SEC’s disclosure statement with our recommendations to best practices and guidance.
  • A podcast with The Bond Buyer.

Maun-Lemke Speaking and Consulting

Offering 12 immediate action steps on staffing via 30 min teleconference; handout and 'You Absolutely Matter" free Motivational video is available at Email or call 800-356-2233 to redeem offer.


NextStep, a startup that trains and places workers into high-demand healthcare roles, created an informal online course designed to improve the safety of caregivers of all kinds working with COVID-19 patients in all settings. The COVID-Ready Caregiver program uses expert-developed online learning to help develop safety skills during the pandemic. Through September 1, staff at LeadingAge members can use code LEADINGAGE5 at check-out to access the program for just $5.

The program is NOT a formal certification and does not meet the new CNA training and testing blanket waiver—but it can be used to complement additional training. It can also be used by caregivers, housekeeping and dietary teams, or any staff at independent living, HCBS, adult day, PACE, affordable housing, or other settings, as well as by family caregivers at home.


Relias launched a new Virtual Classroom so their clients can host live trainings online to help safely train incoming personnel while minimizing, and in some cases eliminating, in-person interaction. For more information click here. Relias created a free COVID-19 digital toolkit with unrestricted access to online courses such as infection control and telehealth, as well as peer reviewed publications, webinar series and more at here.

Pathway Health 

Pathway Health is a professional management, consulting, interim management, executive search and education services organization, serving clients across the post-acute care continuum. Pathway Health developed a full set of complimentary COVID-19 resources for your use, including policies and procedures, leadership checklists, preparation and response strategies. DOWNLOAD NOW. Contact Stacy Jones at or call 612-799-1845.

Rouxbe Online Culinary Training 

Rouxbe Online Culinary Training is a web-based culinary training organization. Rouxbe is offering its food safety course free of charge to all LeadingAge Members. Contact Tom Halligan at or call (503) 793-2835.

The Green House Project 

The Green House Project is offering a free, twice-monthly Covid-19 Best Practices in Nursing Homes tele-ECHO program, aimed at identifying and sharing COVID-19 lessons learned in the preparedness, management, and treatment of the novel coronavirus.  Funded by the Robert Wood Johnson Foundation and in partnership with Project ECHO®.

Click Here To Learn More.



Touchtown is offering free resources, consultation and services (case-by-case) until communities are reopened. Visit Touchtown’s page for hundreds of hours of free content or to contact their team. Contact

The Birdsong Tablet

The Birdsong Tablet is an affordable touchscreen specifically design for older adults. The Birdsong Tablet is offering free web version of the Birdsong Enagementment Tablet to help those in isolation or unable to have visitors. Go to now and create a free account. No credit cards. No fees. Email with questions.

Financial Services:

Plante Moran

Plante Moran is offering a webinar in which its healthcare experts explain the accounting and tax implications for organizations that received funding under the CARES Act’s Provider Relief Fund and PPP loan program.


Congress has provided trillions in economic relief to help businesses get through the financial challenges brought by COVID-19. These economic relief opportunities have rules for how they can be used, especially for health care organizations. Tracking and monitoring is critical, but can be very complicated, especially when funding is received from multiple sources. Leading Age is proud to collaborate with CLA to offer an expense-tracking tool that creates the foundation to organize spending in accordance with compliance and reporting initiatives that are sure to follow. Learn more and purchase access by visiting the CLA website here.

Paymerang / Richmond, VA

Offering a powerful and fully transparent payment model that converts Accounts Payable process into a revenue stream by shifting vendors to electronic payments. LeadingAge Members can earn cash rewards on payments made by virtual card. Email or call 804-256-3958 to redeem offer.


CareGrove is an online resident payment portal software. CareGroveNOW is offering members the opportunity to begin receiving remote payments from residents and their family members from all over the country. Administrators will also be able to access the software from home so that payments made through CareGrove will automatically deposit into members bank account, eliminating the need to manually deposit payments or go to lock boxes. This service is being offered with no set up fee, no monthly subscription fee and discounted transactions fee with the ability to pass the fee to the cardholder. Contact Trevor Gavin at or (208) 777-5850.

Food Management:


Meals to Go: delivering bistro-quality meals to your residents’ doors. Grocery2Go: easy access to grocery staples without leaving your community. Email for more information.


Entegra has COVID-19 food service and supply chain recovery and response resources for operators.  Including:

  • Food Service and  Supply Chain vendor updates 
  • Reopen and Recovery information and tools from food operators and manufactures 
  • PPE and food cleaning best practices
  • Food packaging and to-go guidance
  • Webinars and reports for food operators 


MealSuite Food Service Management is offering complimentary resources to communities challenged by communal dining restrictions. Emergency Low Labor Menu; Advanced & Self-Ordering for in-room dining and printable tray service joke cards to ignite the belly laughs at mealtime! Email to redeem offer.

Infection Control & Disinfecting:


The BIOPROTECTUs™ System uses patented, EPA Registered technologies to modify surfaces, providing the surfaces with durable, long-term protection that kills and inhibits the growth of super bugs, including COVID-19, and other microorganisms that can inhabit many of life’s surfaces, while being food prep surface grade safe. This creates a mechanical barrier for up to 90 days extending the efficacy of sanitation processes. Email to redeem offer.

ProCare Medical

ProCare Medical offers electrostatic disinfecting products and services for healthcare and businesses to help mitigate the coronavirus and improve infection prevention. Please email or call 855-528-0421 for additional information.


Sodexo's comprehensive Preventive Disinfection Service is built on three core components: Prevention, Disinfection, and Pulsed UV (PX-UVC) Technology. Together, they deliver a powerfully effective clean and superior results across your operations. Email for more information.

Surfacide, LLC.

Surfacide provides an evidence-based, automated UV-C system that data indicate is effective against multi-drug resistant organisms including C.diff, MRSA, VRE, CRE and Acinetobacter and viruses including the coronavirus. Email


Siemens is a global powerhouse focusing on the areas of electrification, automation, and digitalization. Siemens is offering LeadingAge members access to technologies to aid with the COVID-19 pandemic. It is offering a dedicated infection control kit using their Violet Defense Technology line. This combines the germ-killing power of ultraviolet light with this optimized 8’ x 8’ layout for maximum UV exposure to kill up to 99.9% of harmful germs on PPE and other critical mobile equipment in the healthcare facility. Siemens’ O2Prime Technology is an advanced plasma air purification technology, designed to safely clean the air inside buildings. Siemen’s has also created a room version of this technology, which will be vital in flexible hospital spaces as well as rooms in nursing homes. It plugs into a standard 120v outlet and can be situated on a tabletop or mounted on a wall via a bracket.

Siemens Contacts by Region:  

Personal Protective Equipment (PPE):

Members are well aware of the current challenges acquiring personal safety masks, gowns, hand sanitizer and other PPE. Many manufacturers of these products are experiencing months-long waits or are restricting sales to existing customers only. At the same time, counterfeit products have been flooding the market—making it hard to identify trustworthy sources. Experts have advised LeadingAge that members should reach out to local and state governments for help getting needed supplies.

In addition, LeadingAge is actively reaching out to suppliers of PPE to identify safe, reliable supply channels for members to check with to supplement existing vendors. Additional contact information and ordering instructions will be shared here as they become available, so continue to check this page regularly.

Known Suppliers Providing PPE Ordering on a First-Come-First-Served Basis as Supplies are Made Available (Please note, some suppliers listed may be restricting availability to current clients based on purchase history):

In addition to our efforts, Value First is working identify additional options to purchase supplies for those members who are part of the Value First GPO. Visit the Value First website to learn more, or contact your local representative to see what options may be available.

National Clearinghouses Working to Fulfill Supply Requests for PPE 

Regulatory & Compliance:

The Compliance Store

The Compliance Store is a family owned business dedicated to helping providers spend more time with their residents, rather than doing paperwork. The Compliance Store has developed specific Covid-19 checklist, policies, action plans, focused survey solutions and screening forms for long-term care providers as a complimentary service to LeadingAge members. Contact Jaime Butler at

BlueOrange Compliance 

BlueOrange Compliance is a Health Information Privacy and Security Service Company that simplifies privacy and security for healthcare. BlueOrange Compliance is offering to share a telework policy template at no charge developed a teleworker policy template to help their clients and LeadingAge members send their works home in reaction to COVID-19. Contact John DiMaggio at or call (614) 567-4109.


Reliant Rehabilitation

Reliant Rehabilitation is offering the webinar Clinical Care Considerations During the COVID-19 Health Care Emergency. Click here to register.

Speaker: Emily Rampmaier, MCD, CCC-SLP Vice President of Clinical Services Reliant Rehabilitation

Description: This presentation will explore therapy’s role in clinical care and interdisciplinary collaboration for the resident recovering from COVID-19, and the unique opportunities presented within an environment of isolation which enhance person-centered functional care and feelings of well-being and safety for our residents.

The respiratory virus, COVID-19, has made an astounding impact on our communities as well as the healthcare system nationwide. Our long term care residents are especially susceptible to contracting COVID-19 secondary to frailty and vulnerability expounded by underlying chronic medical conditions and the general effects of living in close proximity to one another. While nursing facility routines, practices, policy and procedures, and staffing have been modified extensively in an effort to combat this disease and protect our residents, the expectations of care delivery through effective interventions and compassionate care have not changed. Our patient’s access to quality care for the attainment of successful outcomes remains paramount, and we must equip the facility interdisciplinary team with tools and strategies to successfully delivery this care within the significantly modified current environment.

Resident Monitoring:

Vayyar Imaging Ltd.

Vayyar’s intelligent sensors can detect early COVID-19 symptoms by remotely monitoring and analyzing key vital signs such as respiration and heartbeat rates, allowing senior care facilities to keep residents and staff safe while limiting exposure. Vayyar’s 24/7 fall detection and health monitoring system provides instant alerts in case of emergencies without the need for cameras, wearables, or buttons. Resident health analytics are displayed through a user-friendly dashboard and can easily integrate with existing nurse call systems. Contact Vayyar at or 1800-834-1590 for more information.


Health Carousel – PassportUSA

Rapid Response Crisis staffing available. Health Caroursel has a deep pipeline of nurses requesting placement in Skilled Nursing or Long-Term Care Facilities. Email or call (513) 794-3858 to redeem offer.

OnShift, PayActiv

In response to the global COVID-19 pandemic, OnShift has announced it is waiving fees for users of its financial wellness solution, OnShift Wallet (powered by PayActiv)*. With instant access to earned wages between paychecks, users of OnShift Wallet gain financial peace of mind so they can better manage expenses and navigate this time of uncertainty.

Caregiver, CNA, & HHA Recruitment Solution. is the largest network of Caregivers, CNAs, and Certified Home Health Aides in the nation. In light of COVID-19, Leading Age and myCNAjobs have collaborated to offer one month free with an annual agreement to all Leading Age members. Programs include access to millions of active job seeker resumes, the ability to post jobs, a built-in video interview scheduling service, and access to discounted partner programs including background and digital reference checks. Email or call 312-566-8520 to redeem offer.


LeadingAge member organizations that need to hire quickly and immediately can trust GoodHire for fast, accurate background checks. Its user-friendly online platform makes it easy for employers to get up and running in just a few minutes. LeadingAge members can sign up here and select pre-bundled background screening packages, or contact Dan Adkins at or 402-861-4963 for custom packages and exclusive pricing.


HealthcareSource provides talent management software and solutions for senior living and post-acute providers. HealthcareSource is offering 25+ complimentary COVID-19 related courses with tracking. Click here to start your courses today or contact Martha Abercrombie at or 423-551-3044. (HealthcareSource, in partnership with Amplifire, offered a rapid refresher webinar on PPE use while fighting COVID-19.)

HealthcareSource has developed a scaled-back version of its applicant tracking and onboarding solution to help small healthcare providers hire staff as quickly as possible given the growing caregiver demand. Get started in approximately one week.

RCM Health Care Service

RCM Health Care Services is a healthcare staffing agency that can assist with staffing needs. Contact Sam Wilken at or (917) 286-5141.


BookJane Inc. offers health care facilities and staffing agencies the ability to use its platform to help relieve staffing shortages and labor inefficiencies in hard-hit markets. BookJane is offering all health care providers FREE access to its platform to better manage and leverage their staff, create shared resource pools, and maintain clear communications with everyone in their organization. Contact Philip Roush at or (949) 344-0660. 

Pegwin Insights

Pegwin Insight’s Workforce Readiness Assessment Monitor helps your facility meet CDC NHSN requirements for measuring and reporting potential and confirmed COVID-19 infections through daily self-assessments. For more information contact or 281-720-8830.



Automated real time contact tracing, path tracing, room traffic reports for SNF, IL, ALF, Memory care and Hospitals. For more information email:

Secure Care Products, LLC.

Secure Care Products has provided wander management solutions for long-term care for over 40 years. The company is excited to now offer an automated contact tracing solution using it's ENVisionIT® real-time location system (RTLS). This unique solution provides precise accuracy beyond just room-level locating using ultra-wideband (UWB) technology. Automating the contact tracing process saves time and increases the reliability of the data gathered which enables an overall safer environment for residents and caregivers alike. Download Datasheet. Contact your local regional sales executive to discuss how this solution could be implemented in your facility:

Secure Care Products Contacts by Region:  


Yardi is committed to supporting their clients, employees and communities during the COVID-19 Pandemic. The following social distancing resources are available for you to view:


CareWorx is offering its Emergency Response Management (ERM) Application to LeadingAge Members at no cost for implementation and application fees waived until September.

Key features include:

  • Emergency Outreach – Rapidly distribute information and confirm employee safety and location through push notifications to email or mobile app. Provides organization with the ability to proactively alert all employees for daily check-in
  • Emergency Self Report - Enables employees to report illnesses and readiness to return, and initiate workflows to help managers respond. Allows employees to voluntarily check-in on their condition
  • Emergency Exposure Management - Identify and manage exposure risk when an employee is diagnosed with an illness. Key analytics for contact tracing of infected individual

More information available here. In addition CareWorx is combating social isolation and providing technology resources related to digital communication and telehealth via and


In response to the COVID-19 pandemic, the Centers for Medicare and Medicaid Services (CMS) issued multiple waivers for the Skilled Nursing Facility (SNF) Medicare program. These waivers represent a change from the usual operations for the majority of SNFs, which has led to confusion and potential compliance risk. This webinar will discuss the waivers that affect the Medicare reimbursement process, and apply the requirements for documenting skilled care within this changed framework. We will also review potential compliance pitfalls which may put SNFs at risk for a post-pandemic audit. For more information on this webinar use this link.


To support nonprofits during the COVID-19 crisis, BoardEffect is offering its board management software solution free of charge to small nonprofits, including 501(c)(3) organization with operating budgets up to USD $5M through this crisis period. Email to redeem offer.


Swift Medical, Toronto, Canada

Swift Medical provides a new Telewound module to provide remote wound management to patients and their care providers at no extra cost. Email or call +1-416-316-2134 to redeem offer.


Hughes offers support applying for up to $1million in FCC grant for telehealth connectivity/infrastructure. Additional help available on on-campus connectivity/wifi and cyber-security. Email or call 301-237-7710 to redeem offer.


Curatess is offering its fully integrated platform at a 31% discount. Its platform allows telehealth with PointClickCare EHR and Stethoscope integration. Email or call (844) 873-8246 to redeem offer.


From coronavirus concerns to common conditions, 98point6 is the best first stop for diagnosis, treatment, answers and peace of mind. We provide on-demand, text-based primary care through the convenience of an app, making our service an easy way to ensure your employees and their dependents get clear medical insight in times of uncertainty. 98point6 is offering special contract terms and pricing to help aging service organizations provide their employee population (including non-eligibles) with on-demand primary care. Contact sales at to redeem offer.

Testing: , Monitoring and Screening

Red Planet Substance Abuse Testing, Inc.

(1) Covid Antibody and Antigen Saliva Test 97% accurate madein USA, (2) Saliva Drug Test Easy Maintain 6', 2X+ positives, no unsanitary restroom. For more information contact or call at 610-509-0567.


PointClickCare announced its Infection Prevention and Control Solution to aid in the battle against COVID-19. The new solution brings real-time case monitoring and reporting transparency to the front lines of senior care. To learn more, click here or email


Philips’ COVID-19 survey supports you in screening COVID-19 cases remotely and its remote monitoring protocols help track patients with mild symptoms in their homes. Email to redeem offer.


With built-in infection surveillance trends, an interactive infection map, intuitive dashboard and report panel, ABILITY® InfectionWatch is invaluable in tracking COVID-19 infections in facilities. Email or call 913-272-2034 to learn more about this solution.


CenTrak’s TruView platform automates contact tracing, identifies the source of an outbreak, and allows staff to quickly notify those who came in contact with the contagion. Email for more information. 

Wellness/Wellness Control:


COVID-19 hotline: Sentrics offers a free hotline available for family and staff at any community to call in for location wide updates during Covid19.

Senior-safe exercises: Sentrics partnered with Spiro100 to provide free, Internet-based access to a library of in-room, age-friendly exercise classes to increase physical mobility and activity during Covid19.

Music therapy and faith programming (or Music and faith therapy). Sentrics offers MusicFirst and CoroFaith to provide free, clinically proven music- and spiritual-based wellness streaming services developed by music therapists, music designers and neuroscientists.

Sentrics eBook: COVID-19 Will Accelerate Your Transformation of Senior Living

This original eBook highlights the key reasons for the changes in senior living, identifies how you can leverage them and defines the advantages you’ll gain to resident and employee satisfaction when you do. Click Here to Download

For any or all of the above, contact:


Spiro100 offers web-based, state-of-the art wellness programming absolutely FREE – for 30 to 60 days, no obligation, no credit card needed. In-room and group activity solutions. Email or call 262-622-2873.


Offering a 3-step Salon Reopening Plan, ACCORDAssess, Clean, Communicate, Organize, Reopen and Deliver. Free to all LeadingAge Members. To access click here.

Wound Care:


The Smith+Nephew Responds Wound Care Hotline is available 24/7 to support healthcare professionals, patients and families by providing information and support on wound care and our products. The Hotline’s number is: 1-866-998-6798.

Smith+Nephew Customer Support Collection contains product application guides, quick product information, and general wound education materials. This is a great repository of info available to clinicians for immediate access and downloading.

Swift Medical

Swift has launched a telewound module. This new product development brings video conferencing integrated into a new patient app and remote measurement capabilities. Wound Care providers will be able to efficiently conduct evaluations remotely and keep automatic measurements and high-resolution, calibrated images of their patients’ wounds. Learn more about that here.

Miscellaneous Resources:


If your business has an offer that you can make to LeadingAge members, please consider joining the Coronavirus Help Network. Thank you for your support!

Be sure to visit LeadingAge's main coronavirus resources page for more information, tools and resources to help all aging services providers plan for and respond to COVID-19.