Care coordination and quality top the list of key priorities that the long-term and post-acute care (LTPAC) sector should pursue over the next 2 years, according to a new report by the LTPAC Health Information Technology (HIT) Collaborative.
The priorities are identified in A Roadmap for Health IT in Long-Term and Post-Acute Care (LTPAC) 2012-2014.
The Collaborative releases a roadmap document every 2 years to provide guidance to provider organizations, policy makers, vendors, payers and other HIT stakeholders.
In addition to setting priorities for the next 2 years, this year’s document also catalogs the HIT-related progress that the LTPAC sector has made over the past 24 months. CAST is a member of the Collaborative and participated in drafting the roadmap document.
Priority Areas for 2012-2014
This year’s roadmap identifies 5 technology-related priority areas and makes recommendations for action by the LTPAC sector.
- Care Coordination: LTPAC must be a leading participant and enabler of customer-centered longitudinal care planning and coordination across providers and contexts.
- Quality: LTPAC must leverage technology to support transparent, accountable delivery, measurement and improvement of quality of care, services and outcomes as experienced by consumers both within and across care settings.
- Business Imperative: LTPAC must leverage technology to generate innovative, efficient business and service strategies and models that will assure it a leading role in the future of health and wellness delivery.
- Consumer-Centeredness: LTPAC’s unique opportunity lies in its ability to leverage technology to build on its legacy of longitudinal person-centered care and services through effective integration of care and hospitality paradigms.
- Workforce Acceleration: LTPAC must re-equip, re-empower, and re-educate its workforce to effectively leverage technologies as part of care and hospitality service delivery to create great customer relationships, experiences and outcomes.
Progress Since the Last Roadmap
In addition to setting priorities for 2012-2014, the Collaborative also took stock of the LTPAC sector’s successes during the past 2 years.
- Electronic Health Record (EHR) Certification: The Certification Commission for Health Information Technology (CCHIT) published certification criteria and a process for LTPAC EHR solutions. In addition, leading LTPAC EHR vendors successfully completed certification requirements.
- Health Information Exchange (HIE): The Office of the National Coordinator for Health Information Technology (ONC) awarded Challenge Grants to help 4 states promote LTPAC HIE initiatives.
- Adoption: The LTPAC sector continued to adopt EHRs and electronic medical record solutions and related strategies.
- New Business Models: LTPAC providers explored the incorporation of health and wellness monitoring technologies to support existing and emerging business and service models.
- Increased Recognition: ONC standards and quality initiatives provided broader recognition and support of LTPAC concerns and activities.
The roadmap urges the LTPAC sector to be more proactive in leveraging its unique person-centered competencies and mission in order to play an important role in the nation’s health and wellness.
“The sector can no longer remain reactive, simply following government reimbursement and compliance regulations,” says the report. “Rather, the sector will need to experiment with business and service models and with partnerships that allow it to thrive as traditional health care revenues are disrupted.”