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Quality First

LeadingAge Quality First is the way in which LeadingAge and its members accept responsibility for assuring that the people they serve receive quality care and services. Quality First makes providers directly accountable for excellence and distinguishes LeadingAge members as not-for-profit aging-services providers.

LeadingAge Quality First provides all LeadingAge members with opportunities to:

  • Reaffirm their public commitment to quality.
  • Assess their strengths and opportunities for improvement.
  • Pursue continuous quality improvement based on the belief that improvement is always possible.
  • Earn the public’s trust and the confidence of consumers.

Featured Content

Overview of Quality First

Quality First is the aging-services field’s national quality improvement initiative. It is a philosophy of quality and a framework for earning the public’s trust in our field.

IOM Releases Workshop Summary: Elder Abuse and Its Prevention

LeadingAge has been active in participating in a series of workshops held by the Institute of Medicine (IOM) on elder abuse and its prevention. On April 17-18, 2013, the IOM Forum on Global Violence Prevention held a workshop on elder abuse and its prevention to shed light on this underappreciated and often overlooked form of violence. A recently released workshop summary provides more detailed information on the content of the workshop.

Aging-Services Providers Checklist for LeadingAge Quality First

This Aging-Services Providers Checklist for LeadingAge Quality First is a list of characteristics of the ideal quality aging-services organization. The Checklist, based on the LeadingAge Quality First 10 Elements of Quality, covers the primary functions and duties of the continuum of aging services—adult day services, home health, community services, senior housing, assisted living residences, continuing care retirement communities and nursing homes.