The CAHPS Hospice Survey results are now included on Hospice Compare. Hospice Compare is a user-friendly web tool. It provides information to help patients, their families, caregivers, and providers make more informed decisions about choosing a hospice. Hospice Compare allows users to select up to three hospices at a time to compare the clinical quality of care provided and patient experiences with these hospices.

The Consumer Assessment of Healthcare Providers and Systems (CAHPS) consist of 47 questions that are answered by family members or friends who cared for a patient who died under hospice about their experience with the hospice agency.

The current results on Hospice Compare pertain to all Medicare-certified hospices that had at least 30 completed surveys during the eight quarters from the second quarter of 2015 through the first quarter of 2017.

CMS released a data guidance update and indicated that hospice providers should update demographic data and that if incorrect data is included in their preview report or on the Hospice Compare website, they need to reach out to their Medicare Administrative Contractors (MACs).

The February 2017 quarterly Hospice Compare refresh based on patient stays discharged for Q2 2016 – Q1 2017 is now available. Visit Hospice Compare to view the data. LeadingAge applauds the expansion of consumer information in Hospice Compare. Actually we believe more information should be provided to differentiate the community-integrated, not for profit hospices that provide quality multiple levels of care and specialized services from hospices that provide minimal service requirements under the hospice benefit.