January 29, 2013
We are excited to
announce the first in a series of webinars on CRM in Senior Living brought to
you by LeadingAge and GlynnDevins.
CRM and data analytics are buzz topics
across all sectors and certainly play a vital role in our communities. In this
constantly changing area it’s imperative to stay on top of the latest
developments to ensure you’re making the most of your CRM system.
series will cover a range of topics, including the role of CRM in senior
living, the variety of systems available, best practices and more. This
introductory webinar on Jan. 29 will focus on “The Current
State of CRM in Senior Living” by reviewing the results of an online survey
submitted to LeadingAge membership.
Here is a
sampling of survey questions that will be compiled and shared during the
January 29th webinar:
- Which CRM systems are other communities using?
- How are senior living communities currently using their CRM
- Which aspects of the systems are working well?
The results of
the survey will drive topics for future webinars, so you can be sure we’ll
address the topics of most importance to you. You won’t want to miss this
informative webinar – and watch your email for the survey!