Webinar: The Current State of CRM in Senior Living

January 29, 2013

12p.m. cst - 1p.m. cst

We are excited to announce the first in a series of webinars on CRM in Senior Living brought to you by LeadingAge and GlynnDevins.  

CRM and data analytics are buzz topics across all sectors and certainly play a vital role in our communities. In this constantly changing area it’s imperative to stay on top of the latest developments to ensure you’re making the most of your CRM system. 

This series will cover a range of topics, including the role of CRM in senior living, the variety of systems available, best practices and more. This introductory webinar on Jan. 29 will focus on “The Current State of CRM in Senior Living” by reviewing the results of an online survey submitted to LeadingAge membership. 

Here is a sampling of survey questions that will be compiled and shared during the January 29th webinar:

  • Which CRM systems are other communities using?   
  • How are senior living communities currently using their CRM systems? 
  • Which aspects of the systems are working well?   

The results of the survey will drive topics for future webinars, so you can be sure we’ll address the topics of most importance to you. You won’t want to miss this informative webinar – and watch your email for the survey!