Member News - December 2017

CAST | December 20, 2017 | by Donna Childress

Members expand population health, choose new technologies, gain honors as top-performing post-acute care technology vendors, and announce their largest multi-community deployment.

Philips Acquires VitalHealth to Increase Population Health

LeadingAge Silver Partner and CAST Supporter Philips has acquired VitalHealth, as part of a continuing effort to expand its population health business. Through the combined offerings, health care providers will be better able to identify and manage high-risk, high-cost patient populations, said an article in DistilNFO IT.
A global leader in health and well-being, Philips provides products and services to assist throughout the entire care cycle. Philips aggressively leverages technology to support the health needs of senior living communities across the care continuum, from independent to assisted living and home and community-based services.
VitalHealth Software was founded by the Mayo Clinic and Noaber Foundation in the Netherlands to develop game changing cloud-based eHealth solutions to help people manage chronic diseases. Its tools perform outcome measurement, patient engagement, care coordination and analytics, and they are deployed at more 100 healthcare networks in the United States and abroad.

C. C. Young Selects Intercom and Greystone to Assist with Future Services

C. C. Young, a LeadingAge CAST Patron and non-profit senior living community based in Dallas, TX, has selected Intercom to provide numerous integrated resident and patient care technology solutions for its new transitional living building, The Vista, set to open in fall 2018.
Among the technologies being deployed are Ascom’s VoIP Telligence® nurse call system with integrated wireless phones, which enable staff to stay in direct contact at all times with their residents while remaining mobile throughout their work shift. The IP-DECT wireless phone signal transmission network is owned by C. C. Young, and it is highly reliable, even during a major phone service outage.
A Versus Real Time Location System (RTLS) will also be installed to locate staff members, document and manage staff rounding events, update the electronic white board located in each resident room, and enable staff to render care reports for each resident.
The electronic white board (EWB) will display a photograph of each resident’s assigned caregivers and other staff, as well as residents’ daily schedules. Ascom’s teleCARE® IP will monitor residents in Assisted Living and Memory Care and provide them necklace pendants that alert their caregivers. 
As it prepares for The Vista and The Terraces, the new Independent Living residences, C. C. Young has retained Greystone as a strategic consultant to provide advisory services in three specific areas:

  • The Vista: Healthcare Marketing Advisory Services
  • The Terraces: Independent Living Marketing Advisory Services
  • The Future: Strategic Planning Advisory Services, to help C. C. Young plan a strategic path for future service to seniors in the Dallas area and beyond.

Netsmart, PointClick Care, and MatrixCare Named Top Performers

Three LeadingAge members were named as top-performing post-acute care technology vendors in the Black Book 2017 health IT user satisfaction survey

LeadingAge CAST Supporter Netsmart outperformed competitor electronic health records (EHRs) in 10 of 18 key performance indicators. Scoring among the next tier of highly rated vendors were LeadingAge Gold Partner with CAST Focus PointClickCare and LeadingAge Silver Partner with CAST Focus MatrixCare.

Survey respondents were 2,086 providers in the post-acute inpatient sector, including rehabilitation centers, hospices, long-term care and geriatric facilities, and skilled nursing and subacute units.

HCS Names Mitchell Morgan as Director of Sales

LeadingAge CAST Business Associate HCS, which provides enterprise-wide and easy-to-use clinical and financial technology solutions to more than 6,000 long-term acute care hospital (LTACH), senior living, and behavioral health facilities, has named Mitchell J. Morgan as its director of sales.
Morgan previously came to HCS in 2009 as an account executive and helped propel growth of HCS’s Interactant platform in the LTACH market. When CMS announced the implementation of the LTACH CARE Data Set in 2012, Morgan’s strategy enabled HCS to expand its client base to LTACHs nationwide that were working to meet the mandate and avoid Medicare payment reductions.
Before rejoining HCS, Morgan spent several years as regional sales director for dbtech, a leading provider of solutions to manage, share, and protect mission-critical content within health care organizations.
Since 1969, the HCS Interactant® platform has been delivering enterprise-wide and easy-to-adopt solutions for revenue cycle management, financial reporting, electronic medical records, mobile technology, and business intelligence.

K4Connect Announces Largest Multi-Community Deployment

LeadingAge CAST Business Associate K4Connect has announced its largest multi-community deployment to date; it will complete implementation in 16 Kisco Senior Living communities by spring 2018, reports Senior Housing News in “Kisco Senior Living Scales Up Smart Home Tech.” Kisco, based in Carlsbad, CA, operates 22 locations across seven states and offers services across the whole care continuum, from independent living to skilled nursing.
Since 2015, K4Connect and Kisco have partnered on an early test site at Kisco’s Magnolia Glen community in Raleigh, NC; an implementation at The Cardinal at North Hills, a continuing care retirement community (CCRC) in Raleigh; and expansion into communities in North Carolina, Florida, and California. At The Cardinal, 79% of residents have engaged with K4Connect, accessing community content more than 27,000 times. 
K4 offers solutions both for operators and residents. Through a mobile application for iOS and Android devices, users can access a range of capabilities and information; operators can see data such as trends in residents’ activities of daily living and thermostat use, while residents can connect with friends and family and access menus or schedules of events. There also is a smart home feature, through which the technology can automatically adjust thermostats and lights.