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Web Privacy Policy

Published On: Apr 26, 2011Updated On: Sep 02, 2015

Our Commitment to Privacy

On, ensuring your privacy is very important to us. To better protect your privacy, we provide this notice explaining our policy on online information practices and the choices you can make about the way your information is collected and used. 

This notice is available for your review/reference on any page where personal information is requested.

The Information We Collect

Our Web policy applies to all information collected or submitted on On some pages, you have the ability to make requests or register to receive materials. 

On these pages, the following types of personal information could be collected:

  • Name.
  • Title.
  • Organization.
  • Address.
  • E-mail address.
  • Phone number.
  • Fax number.

How We Use Information

On, we use the information you provide/submit online only to complete that transaction. We do not share this information with outside parties except to the extent necessary to complete that transaction. 

The information we collect is shared with your local state association (and vice versa) We use return e-mail addresses solely to answer the e-mails we receive. These collected e-mail addresses are not used for any other purpose and are not shared with outside parties. 

You can subscribe to a variety of communications (newsletters, listservs, mailing lists) on our website. Information you submit on our website will not be used for any other purpose but to complete the transaction.

On, we do use non-identifying (anonymous) and aggregate information to better design our website and share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we NEVER disclose any personal information that could be used to identify private individuals.

LeadingAge also uses third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. 

You can check out more information about this practice and to know your choices about not having this information used by these companies.

We use cookies on our site to help you navigate our website, facilitate the sign up and login process for our services, provide website feature such as social sharing widgets, and measure advertising and promotional effectiveness. Cookies are small text files that are stored on your browser when you visit certain web pages.

We also use cookies with our online behavioral advertising notice and choice program's opt-out tools to assist with your opt-out choices and to help us measure usage. Our opt-out tool prevents the use of your browsing behavior by companies that may provide interest-based advertising to you by setting their opt-out cookie in your browser. If you clear your browser cookies, this will remove all cookies including the opt-out cookies set by the companies. 

You will need to re-access the opt-out tool to reset your preferences. Our cookie only knows your last set of preferences and does not reflect the current state of cookies on your browser.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How You Can Access or Correct Your Information

LeadingAge members may contact our Member Services department, and we will gladly send you an e-mail with your information for review. We use this procedure to better safeguard your information. Members can correct factual errors in their personally identifiable information by sending us a request via email.

To further protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections to your personal information.

Copyright Infringement

It is the policy of LeadingAge to expeditiously respond to clear notices of alleged copyright infringement that comply with the United States Digital Millennium Copyright Act (DMCA). 

It is expected that all users of any part of will comply with applicable copyright laws. However, if LeadingAge receives proper notification of claimed copyright infringement, our response to these notices will include removing or disabling access to material claimed to be the subject of infringing activity. 

LeadinAge’s agent to receive notification of alleged infringement under the DMCA is Craig Collins-Young, 202-508-9485.

How to Contact Us

At, we value your feedback. Should you have any questions or concerns about these privacy policies, please share them with us. You can reach us at 202-783-2242 or you can send us an e-mail: 

This policy is subject to change without notice.

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