Quality First is the aging-services field’s national quality improvement initiative. It is a philosophy of quality and a framework for earning the public’s trust in our field.
By signing the LeadingAge Quality First Covenant, LeadingAge members commit to create an environment that inspires consumer confidence in the quality of the care and services they receive.
Some tips to use on your Quality First journey.
This Aging-Services Providers’ Checklist for LeadingAge Quality First is a list of characteristics of the ideal quality aging-services organization. The checklist covers the primary functions and duties of the continuum of aging services.
When older adults are seeking aging services or care, it is important to know how providers are managed, what values drive their work, and how they will meet the needs of older adults.
What is LeadingAge Quality First?Quality First is a philosophy of quality and a framework for earning public trust in aging services. It is a renewal of our commitment to help older adults and their loved ones live their lives to their fullest potential. Quality First is about involving all stakeholders in the process, including the people we serve and their families.