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Quality First

LeadingAge Quality First is the way in which LeadingAge and its members accept responsibility for assuring that the people they serve receive quality care and services. Quality First makes providers directly accountable for excellence and distinguishes LeadingAge members as not-for-profit aging-services providers.

LeadingAge Quality First provides all LeadingAge members with opportunities to:

  • Reaffirm their public commitment to quality.
  • Assess their strengths and opportunities for improvement.
  • Pursue continuous quality improvement based on the belief that improvement is always possible.
  • Earn the public’s trust and the confidence of consumers.

Featured Content

IOM Releases Workshop Summary: Elder Abuse and Its Prevention

LeadingAge has been active in participating in a series of workshops held by the Institute of Medicine (IOM) on elder abuse and its prevention. On April 17-18, 2013, the IOM Forum on Global Violence Prevention held a workshop on elder abuse and its prevention to shed light on this underappreciated and often overlooked form of violence. A recently released workshop summary provides more detailed information on the content of the workshop.