Majd’s Message: CAST Thrives on Collaboration

by Published On: Jul 25, 2012
Majd Alwan
Majd Alwan

Collaboration is widely recognized as key to the successful implementation of long-term services and supports. LeadingAge and CAST members know this from experience.

You know, for instance, that your organizations can’t accomplish great things on their own. They need to work in unison with a variety of partners – including residents, family members, primary care physicians, hospitals, technology vendors and colleagues in the provider world.

CAST’s success depends on the same type of collaboration. And, just like our members, CAST knows this from experience.

We’ve made great progress over the past 12 months as we’ve worked to advance the adoption of technology-enabled business models among providers of long-term services and supports. But I can assure you that we would not have accomplished nearly as much if we had not been supported and assisted at every step by CAST sponsors and members, or without collaboration from vendors. Collaboration has enhanced our efforts all year long and particularly over the last few weeks.

EHR Workgroup

For example, more than 70 individuals did us a great service by participating in an “Electronic Health Record (EHR) Workgroup” this spring. That group’s help was essential to the development of our online EHR selection tool, which helps users decide which EHR products fit their organization’s needs. Providers are already using the tool and sending us rave reviews about its usefulness.

EHR Case Study Collection

To make the EHR selection tool even more relevant to providers, 13 LeadingAge members agreed to tell us the story of their EHR implementation process. Those stories are now available in a case study collection that CAST released in July.

Healthcare Unbound

Twelve CAST partners helped us spread the good news about technology-enabled services and supports during July’s Healthcare Unbound Conference in San Francisco. The CAST staff enjoyed working with a number of old friends to present sessions about innovative care models, EHRs and person-centered care:

  • Sheri Peifer from Eskaton.
  • Kari Olson from the Front Porch Center for Technology Innovation and Wellbeing.
  • Denise Rabidoux from Evangelical Homes of Michigan.
  • Bill Anderson from the Evangelical Lutheran Good Samaritan Society.
  • Doc Devore from AOD Software.
  • Brian Dimit and Kristal Wood from PointClickCare.
  • Greg Goodale from HealthMEDX
  • Linda Brock from Philips Home Care Solutions.

We also worked with new friends to educate conference participants about technology tools and approaches that facilitate person-centered care and support for independent seniors. These new partners included:

  • Daniel Davies from AbleLink Technologies.
  • Kian Saneii from Independa.
  • Steve Barlam from livHOME.

CAST Business Model Case Studies

Collaboration isn’t new to CAST, of course. More than 30 members helped us conduct our scenario planning exercise and produce our complementary collection of 18 case studies in 2011. 

Some members generously contributed their time to help us evaluate business models for technology-enabled long-term services and supports. Others told their technology stories so others could learn from their experiences.

We are still sharing the valuable information that we collected during this 2-part project. In fact, during my keynote address at July’s Healthcare Unbound conference, I shared information about emerging models and technologies that we identified during the scenario planning interviews. I also provided examples of emerging models that were included in our case study collection.

CAST continues to highlight one case study each month through the Tech Time newsletter. This month's case study is about the Billings Clinic in Billing, MT and the Dahl Memorial Healthcare Association in Ekalaka, MT. I hope you’ll read this case study to discover how you might integrate some of its lessons into your own planning for the future.

Looking Forward to Collaborating in Denver

Believe it or not, registration for the LeadingAge Annual Meeting and Exposition opened this week! That’s right: our annual gathering is only 12 weeks away. We are really looking forward to seeing all of you at the Colorado Convention Center in Denver on Oct. 21-24. Register before Aug. 31 and save!

Member Achievements

I hope you enjoy this issue of Tech Time. In particular, I urge you to read about the great things that CAST members are doing in their own communities and markets. Over the past month, several of our business members have experienced great successes that deserve your attention. 

In addition, a number of our university and provider members are doing their part to advance technology adoption around the nation.

As always, please contact me with any comments or questions.


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