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CMS Should Improve Efforts to Monitor Implementation of the Quality Indicator Survey is a report released by the Government Accountability Office (GAO) on March 2 recommending that the Centers for Medicare and Medicaid Services (CMS) develop a more systematic approach, including performance goals and measures, to routinely monitor the extent to which the Quality Indicator Survey (QIS) is meeting CMS’ objectives to improve the efficiency, accuracy, and consistency of the long-term care survey process.
In addition to the need for performance goals and measures, the report recommends that CMS develop and implement a methodology to track state survey agencies’ progress with implementation activities; and for obtaining, compiling, and sharing information from state survey agencies about their implementation experiences.
What GAO Found
GAO Recommends 3 Actions
As CMS continues to implement the QIS, the Administrator of CMS should: